Talks and podcasts.

I've been interviewed on podcasts about direct-to-consumer commerce, fulfillment operations, and what it takes to build software that scales with a brand.

Podcasts

Learn How To Build Your Competitive Advantage By Owning The Entire Customer Experience

Ecommerce Fastlane with Steve Hutt, Episode 49 · June 2019

A deep-dive into how direct-to-consumer brands can upgrade their fulfillment operations — covering 3PLs, order management, and why owning the customer experience end-to-end is the real competitive moat.

D2C Academy — Tactics, Marketing, and Trends for D2C Brands

D2C Academy (host) · 2019

A podcast series I host covering everything direct-to-consumer: why established brands should build a D2C channel, inventory forecasting, platform comparisons, customer loyalty, and the difference between D2C and digitally native vertical brands.